Guarantee

  1. Quality of hair

quality1

We ensure that, our hair is 100% human hair from Vietnam which is collected carefully. All the hair is guaranteed with the quality of the hair is as follows:

  • Completely unprocessed human hair
  • 100% human hair, pure clean material
  • No mixed synthetic hair, no silicon treated
  • Not been dyed, bleached, chemically processed in any way
  • All the cuticles are intact, running in the same direction
  • No tangle, no shedding for forever
  • Long last hair
  • Soft, silky, no lice, no nit
  1. Return/refund/exchange policy

quality2

If you don’t like the hair and it still as orginal status, please contact with customer services to do return/refund/exchange:

  • Please Note that requests must be made within 7 days of Purchase and meet the criteria outlined below: We will refund the purchase amount of the product and not the shipping cost.
  • Hair must not have been installed, colored, cut, or altered in any manner. If the item is removed from the bundle and used in any visible manner, all refund and exchange policies are voided.
  • The hair must be in its original bundle and not be untied at the top, and in its original packaging.
  • Shipping and handling are the responsibility of the customer.
  • The refund will be made when the return hair must be physically received at our office. We recommend that you use a shipping provider with a signature confirmation service, and/or insurance to protect your package.

Please do not send unauthorized returns. We assume no responsibility for lost  items, unauthorized returns, or items sent to the incorrect address.

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