Q1: What is our hair’s quality?
A: All our hair is completely unprocessed human hair. All intact to quality as Vietnamese hair must be all of the factor bellow:
- 100% human hair, pure clean material, no mixed synthetic hair
- Not been dyed, bleached, chemically processed in any way
- All the cuticles are intact, running in the same direction
- No tangle forever
- Long last hair
- Soft, silky, no lice, no nit
Q2: How many hair do I need for one head?
A: Normally, one bundle weights about 100 grams. Therefore, 3 bundles are enough for a head usually. But if you buy the long hair from 22 inches or more, we recommend 4 bundles, because the shorter bundle is thicker than long one.
Q3: How to measure the length?
A: Measure the hair length in it’s orginal state is the wrong way. You should measure the hair length after stretching it’s wave pattern
Q4: What is minimum order?
A: We will send out order at least 2 bundles. Let think carefully because 3 bundles will be enough for one head.
Q5: How can I contact to order?
A: There are many way to contact with our company
Firstly, you can send enquiry direct to our company’s email: firstname.lastname@example.org or contact form on website. We will reply as soon as possible.
Secondly, click to support online tab, and choose the sale person who will server you, then contact to them directly.
After ordering, your order will be send to factory to prepare.
Q6: Can I use Paypal?
A: Sure! Paypal is accepted. Besides that, you can use Bank Transfer, Money Grams, Western Union
Q7: How can I count the shipping cost?
A: The shipping cost depend on your weight of package and delivery destination. Please contact with our staff to check it correctly.
Normally, we will use UPS for shipping. Depend on your requirement, we can use DHL, Fedex or EMS.